General Information / Terms and Conditions
Purchase Orders:
Acceptance of order:
All orders are accepted in writing only, via fax or mail. Orders will be acknowledged by fax through sales confirmation. Any changes must be faxed back within 24 hours. All changes / cancellations are subject to all cost incurred until the date of change. While placing orders mention item number, color(s), quantity, imprint color(s) and imprint locations. Attach hard copy of artwork to purchase order. Prices and specifications are subject to change.
Production Time:
Standard production time 10 - 15 working days on imprinted items and 2 - 3 days on unimprinted items for established accounts. Subject to availability. For larger quantities and import orders please contact factory.
Additional Charges:
We offer pad printing and silk screen printing on selected items
Set up Charges:
$50.00 (v). For additional position or color imprint add Set Up $40.00 (v) and a running charge of $0.40 (v). All prices include one color one location imprint.
Re-order Charges:
$32.00 (v) per color, per location. In order to avoid delays in production, please mention your recent purchase order, item number, color, position and imprint. No paper proof will be provided for exact repeat orders. Records will be available for one year unless you request to hold. New set up charges will then be charged.
For straight-line copy $20.00 (v) will be charged.
Paper Proof:
There will be no charge up to one correction. Add $7.50 (v) after that.
Imprint Colors:
No charge for close to PMS. For exact PMS colors add $50.00 (v) for each color.
Production Proof Charges:
Unit price plus the Set up charge. After approval of sample, a repeat Set Up of $32.00 (v) will be applicable.
Battery Charges:
AAA - $0.25 (v)
AA - $0.25 (v)
C - $0.40 (v)
D - $0.50 (v)
Artwork Requirements:
Imprint Areas:
All imprint areas mentioned in this catalog are maximum imprintable area. We will use our judgement in sizing the logos and imprint area unless specifically instructed in Purchase Order.
Electronic (E-MAIL):
Electronic art should include the following information: Your company name and contact name and number. Subject should have your purchase order number. We prefer to receive digital artwork files in PC format. All text should be converted to vector format. Please convert all files to outlines, curves or paths. Any art given that is not vector art (tiff, jpeg, and bmp files) need to be a minimum of 600 dpi at actual size. The following softwares are accepted: Adobe photoshop 5.5, adobe illustrator 10.0, Corel Draw 10, and Acrobat reader/Distiller: Pdf or postcript files, Stuffit Expander: zip, sit or sea files. Any artwork not given in the right format may result in delay of order. Reconstruction of art will incur a minimum of $25.00 (v).
Camera Ready:
Supplied artwork must be clean. Quality of imprint will depend on quality of artwork provided. Please do not send artwork with rough edges or lines, it will not be accepted. No fax artwork will be accepted.
Artwork can also be submitted in a PC-formatted 3.5- inch floppy diskettes, CD or 100MB zip disks.
Shipping and Packaging:
Shipping methods:
All orders will be shipped UPS Ground fob NJ unless otherwise instructed. We do not ship via US Postal Service.
Split shipments:
Add $6.25 (v) per destination. Re-packing charges may be applicable.
Most items are individually boxed.
General Information:
Blank Merchandise:
Blank merchandise will be charged as per next quantity published price.
All cancellations must be confirmed in writing, and will result in a restocking fee depending on its production status.
co-op pricing:
Please contact factory for Co-op pricing. Prices: For orders falling between quantity breaks, please use the smaller quantity price Over / under: Exact quantities ordered are usually shipped. However, we reserve the right to ship and bill 5% over / under.
returns and repair services:
Merchandise found to be incorrect due to factory's mistake will be replaced at no cost if returned within 15 days of receipt of the merchandise. All efforts will be made to return repaired merchandise with imprint. Return goods may be substituted with blank merchandise if necessary.
Claims for lost and damaged merchandise or any other discrepancies must be notified to the factory within 5 working days of receiving complete order.
sample policy:
All sample orders must be faxed or emailed with item number and specification of color. Samples are billed at end column price plus freight charges. SAMPLES ARE NOT RETURNABLE.
Standard payment terms are net 30 days to approved accounts.
All products with imprints are shown for illustration purposes only. In some circumstances product design and shade of items may differ, depending on the manufacturing. Items may not show its actual colors due to the 4 color process printing .
Trademarks and Copyrights:
It is assumed that artwork submitted for printing is being used in full compliance with all applicable laws regarding its usage. We assume no liabilities in trademark or copyright differences. All Logos, designs, registered symbols, trademarks and insignias are just for decoration purposes and not for resale.